TERMS & CONDITIONS

BARNARD FAMILY TRUST
t/a The Success Method

1. INTRODUCTION

These Terms and Conditions govern your use of this website and any services, programmes, content, products, or materials provided by The Success Method, operated by Barnard Family Trust, Queensland, Australia.

By accessing this website or purchasing or using any of our services, programmes, products, or content, you agree to be bound by these Terms and Conditions.

If you do not agree to these Terms and Conditions, you must not use this website or any services provided by The Success Method.

We reserve the right to update, modify or change these Terms and Conditions at any time without prior notice. The most current version will always be available on our website. Continued use of the website or services constitutes acceptance of any changes.

2. ACCEPTANCE OF THE TERMS

You accept these Terms by:

• using the Website
• purchasing any Service
• registering for Membership
• participating in any training, program, coaching or community

3. PURCHASE OF SERVICES

When purchasing any Service through the Website you agree to pay the price displayed at the time of purchase (Purchase Price).

Payment may be made through the available payment providers on the Website.

By making a purchase you agree to:

• the payment terms
• any payment plan obligations
• these Terms and Conditions

Following payment confirmation you will receive confirmation of your purchase.

The Success Method reserves the right to vary pricing for future purchases at any time.

4. PAYMENT PLANS

Where you choose a payment plan, you agree to complete all scheduled payments.

You agree that:

• payment plans are a commitment for the full programme
• failure to complete payments does not cancel your payment obligation

If you default on payments:

• outstanding balances may become immediately due
• access to the Services may be suspended or revoked
• recovery costs may be charged (interest at the rate of 5% per annum, calculated daily)

5. DELIVERY OF SERVICES AND LICENSE

Some Services include access to an online learning platform.

For The Success Method and Foundations course, access will be delivered through Systeme.io (Educational Platform).

When purchasing a Service, you are granted a limited, non-transferable, non-exclusive license to access and use the materials for your personal educational purposes only.

You may not:

• share login details
• distribute materials
• reproduce course content
• use content for commercial purposes

Sharing your login or course materials is strictly prohibited.

Access to content is provided only for the duration specified in the programme terms.

6. FOUNDATIONS COURSE – TERMINATION AND REFUNDS

The Foundations Course is non-refundable.

If you choose to discontinue the course early, all remaining payments under any payment plan remain payable.

Refunds will only be issued where required under Australian Consumer Law.

7. THE SUCCESS METHOD MEMBERSHIP

To join The Success Method Membership you must complete the registration process and pay the Membership Fees.

The Membership includes:

• access to training materials
• group coaching calls
• an initial one-on-one onboarding call
• access to the private Facebook community

Membership is provided for a minimum term of 12 months.

Members who select a payment plan agree to complete all payments during the 12 month period.

8. 30 DAY “LOVE IT OR LEAVE IT” PERIOD

The Success Method offers a 30 day “Love It or Leave It” period for Membership.

If you wish to cancel your Membership during this period, you must notify us in writing within 30 days of your initial onboarding call.

Once cancellation is confirmed within this period:

• your Membership access will be terminated
• your license to any programme materials will end
• you must cease using any materials provided

9. CANCELLATION AFTER THE 12 MONTH MEMBERSHIP PERIOD

After the initial 12 month commitment period:

• you may cancel your Membership by providing written notice
• future payments will cease after the cancellation notice period

Membership fees are non-refundable.

10. PAUSING OF MEMBERSHIP

The Success Method understands that unexpected life circumstances may occur.

Members may request a temporary pause of their Membership for up to one month due to unforeseen circumstances such as illness or personal matters.

Pause requests must be submitted via email and are granted at the sole discretion of The Success Method.

If approved, you will be notified of the adjusted completion date of your Membership.

11. CHARGEBACKS AND PAYMENT DISPUTES

By purchasing any Service from The Success Method, you agree to first contact us directly to resolve any payment dispute before initiating a chargeback with your bank or payment provider.

You agree that initiating a chargeback without first attempting to resolve the matter with The Success Method may be considered a breach of these Terms.

Where a chargeback is initiated for a valid payment that you agreed to under these Terms:

• we reserve the right to suspend or terminate your access to the Services
• any outstanding balances may become immediately due
• we may provide documentation of these Terms and your agreement to them to the relevant payment provider to dispute the chargeback

You agree to reimburse The Success Method for any costs incurred in recovering outstanding payments, including administrative fees and reasonable legal costs where applicable.

12. MEMBER CONDUCT AND COMMUNITY GUIDELINES

Members participating in The Success Method community spaces, including the private Facebook group, agree to behave respectfully.

You agree not to:

• harass or abuse other members
• post offensive or unlawful content
• promote unrelated commercial services
• collect contact details of other members without permission

The Success Method reserves the right to remove any content or revoke membership access where these guidelines are breached.

13. WARRANTY

The Success Method will use reasonable efforts to provide high quality educational services.

However, we make no guarantee of specific business or financial results.

Individual results depend on many factors including personal effort, business experience and implementation.

Our Services come with guarantees that cannot be excluded under Australian Consumer Law.

14. SERVICES DISCLAIMER

All training, coaching and materials provided are for educational and informational purposes only.

You remain responsible for your own decisions, actions and results.

The Success Method is not responsible for:

• business decisions
• financial outcomes
• personal or professional results

15. COPYRIGHT AND INTELLECTUAL PROPERTY

All materials provided by The Success Method including:

• training frameworks
• videos
• documents
• templates
• branding
• written content

are protected by copyright and intellectual property laws.

You may not reproduce, distribute or commercially use any materials without written permission.

16. INCOME AND RESULTS DISCLAIMER

The Success Method provides education, training, coaching and strategic guidance related to business development and marketing.

We make no guarantees regarding income, business success, client acquisition, or financial results.

Any examples of revenue, growth, client numbers, or business outcomes shared in our content, programmes, testimonials or marketing materials are provided for illustrative purposes only.

Your results depend on many factors including but not limited to:

• your experience
• your effort and implementation
• your business model
• market conditions
• external economic factors

By participating in the Services, you acknowledge that you are responsible for your own decisions, actions and results.

17. PROFESSIONAL CONDUCT AND NON-DISPARAGEMENT

The Success Method is committed to maintaining a respectful and supportive learning environment for all participants.

By participating in the Services, including any programmes, coaching sessions, community platforms or associated spaces such as the private Facebook group, you agree to act in a respectful and professional manner towards:

• The Success Method
• its team members
• guest experts
• other participants and members

You agree not to make any public or private statements, comments, or communications that are false, misleading, defamatory or intended to harm the reputation of The Success Method or its programmes.

If a concern or complaint arises, you agree to raise the matter directly with The Success Method first so that a reasonable effort can be made to resolve the issue.

The Success Method reserves the right to revoke access to any Services, programmes, membership areas or community platforms if a participant engages in behaviour that is abusive, defamatory, disruptive or harmful to other members or to the business.

Termination of access due to breach of this clause does not entitle the participant to a refund where payment obligations remain under these Terms.

18. FORCE MAJEURE

The Success Method will not be liable for any delay or failure to perform its obligations under these Terms where such delay or failure results from events beyond our reasonable control.

This includes but is not limited to:

• internet outages
• platform or software failures (including Systeme.io or third-party tools)
• power outages
• natural disasters
• government restrictions
• illness or unforeseen circumstances

In such circumstances, The Success Method will make reasonable efforts to resume delivery of the Services as soon as practicable.

Where interruptions occur, we may reschedule sessions, extend access periods or provide alternative delivery methods where reasonably possible.

19. PRIVACY

Your privacy is important to us.

Any personal information provided through the Website or Services will be handled in accordance with our Privacy Policy.

20. LIMITATION OF LIABILITY

To the maximum extent permitted by law, The Success Method will not be liable for any indirect or consequential losses arising from your use of the Website or Services.

Our total liability for any claim will not exceed the amount you paid for the Service.

Nothing in these Terms excludes rights available under Australian Consumer Law.

21. GOVERNING LAW

These Terms are governed by the laws of Queensland, Australia.

22. JURISDICTION

Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

2/10 Lake Kawana Blvd, Birtinya QLD 4575 AUS

Email: support@thesuccessmethod.co